Signup Lock Bug — Possible False Positive in Security System
H
Himanshu Singh
Hi Team,
I’ve discovered a reproducible bug in your signup process where all new accounts are automatically locked, especially when using certain payment methods like PayPal. This issue is consistent across multiple users and prevents legitimate customers from joining your platform.
Steps to reproduce:
Attempt signup with a fresh account using PayPal as payment method.
Observe that account is locked immediately after signup.
Impact: This is likely causing you to lose new customers and generating false positives in your fraud/security detection system.
I can provide more details if needed.