UPI payment method support for Indian customers.
Automatrix
When I first opened my account in Digital Ocean I need to verify my Credit or Debit card as that is the only suitable option for me and for that suffered for 3 months to get a VISA or MasterCard debit or credit card as many banks are not providing Credit or Debit cards from VISA or MasterCard after requesting to a bank very much I got a VISA Debit card, then only I was able to open my account in Digital Ocean and started using it then some my friends were looking for a Cloud service provider and I suggested them Digital Ocean. They actually liked it but were unable to start using it because they also don't have the VISA or MasterCard debit or credit card all they have was a Rupay debit card so they shifted to AWS as it supports Rupay cards also. The problem here not stopped here the first issue I faced when I was billed for the first time at that time I had to pay $4.00 but when I tried to pay that my payment got cancelled I talked with Digital Ocean support they told the problem is not from their end so I talked to my bank they also were unable to find any issues so I tried adding the same debit card as a secondary payment method. and after adding the card immediately the verification fee of INR 419 was deducted and after that I was able to pay my bill but in the next month same issue I faced I again added the same debit card as the secondary payment method the verification fee was deducted and then I paid the bill. If there is an option to pay through UPI then no one would have faced these problems. So it is a humble request to Digital Ocean team provide support of UPI payments at least for Indian customers.
Jenny Konamo
DigitalOcean requires a VISA or MasterCard for account verification and billing, which can be problematic in regions where Rupay (slope online) is the dominant card network. You encountered repeated payment issues with your VISA Debit card, requiring you to re-verify your payment method each month. The INR 419 verification fee you mentioned indicates a temporary hold that some international merchants use to verify card validity.